SERVICE TERMS AND CONDITIONS
Event Client Agreements
1 Parties
The lessor is Eventive Party Solution/Light Solution Mobile.
The hirer is as described on the face of this agreement and is referred to as “The Client”. The service provider is Eventive Party Solution is described as Light Solution Mobile. The client certifies that all the personal details supplied are true and correct.
2 This contract reflects the agreement.
It shall include any terms agreed prior to its issue. It shall be deemed un-accepted unless the booking form and retainer reservation fee is received by Eventive Party Solution within 7 days of the issuing date. No alterations may be made to this contract by the client without prior approval or written consent from Eventive Party Solution. By completing and sending this booking form, you agree that you are making a confirmed booking and entering into a contract which carries your acceptance in full, and of the booking terms.
3 Eventive Party Solution will make every effort to play all requests.
But cannot be held responsible if specific selections are not available. Light Solution Mobile is not responsible for the purchase of songs not contained in the music library. The selection of equipment to be used at the event is left to the discretion of Light Solution Mobile, and is based upon the size and conditions of the event location.
4 Deposit fee:
you agree to our deposit fee which is payable in advance to secure entertainment. The deposit fee is 50% of the quoted amount and is deducted from the price quoted.
4.1 The Deposit fee is Non Refundable should the client cancel their booking.
4.2 Should The Client like to change a booking date, this will take place as a cancellation and a re-booking will be made, which will be subject to availability. Should a date not be available then this will count as a cancellation and clause 4 will apply.
5 Overtime Charge:
Any extension to the agreed timescale will be charged in addition to the booking fee per hour (or part hour), thereafter.
6 Booking Cancellation
The Client shall have the right to cancel the booking by serving upon eventive Party Solution in writing. The deposit fee will be lost in the event of a cancellation is made by the client. In the event of the client wishing to cancel this contract agreement for any reason then advance reservation payment will be forfeited.
7 Force Majeure
Eventive Party Solution will not be liable for failing to attend a booking, where the reason for non-attendance or late arrival is caused by adverse weather conditions (including Snow & Flooding), road closure, road traffic accident, vehicle breakdown, fuel shortages, acts of terrorism, industrial action, earth quakes or other unavoidable circumstances deemed beyond our control.
8 Sake Working Environment
The Client will appreciate that suitable time for venue access, safe installation and dismantling and safe removal of equipment from venue is required in addition to performance time. Therefore, the client and venue will allow suitable time for the installation and dismantling and removal of disco equipment (up to 60 minutes each side of the booking times). Where appropriate, the client will also inform the venue, in advance, of setup and sound requirements. Please note: Eventive Party Solution shall not be liable for any additional charges levied to the client by the venue in relation to equipment assembly / removal timescales.
9 Performance time and ‘over time
Restricted to a maximum of ten hours in a 24 hour period. Unless already agreed at the time of booking.
10 Supervision of guest
The Client agrees to provide adequate supervision of guests and will ensure that venue management adequately supervises customers and or staff on site premises. Please note: Where the function may include guests under the age of 16 years, the client, (or parent) is responsible for the behaviour and safety of any minors attending the venue. The client will provide and maintain adequate adult supervision at all times. Eventive Party Solution will not be liable for the supervision of minors.
10.1 Unwarranted Abuse or threatening behaviour from The Clients guests or venue management or venue staff will not be tolerated and will result in the performance being terminated with no loss to Eventive Party Solution.
10.2 The client agrees that compensation for any loss of or damage to Eventive Party Solution equipment, vehicle(s) or personal belongings caused by The Clients guests, venue, customers and or venue staff may be sought including any additional costs.
11 Booking Time Confirmation
The Client agrees that the confirmed entertainment start and finish times as specified in the contract are accurate and correct. Any extension beyond the confirmed finish time is at the discretion of Eventive Party Solution and the management of the venue. ‘Overtime Charge’. will apply
12 Song Request
Light Solution Mobile will accept music lists and requests in advance of functions and will endeavour to play a reasonable number of the clients’ chosen requests, provided such requests are submitted in writing before the event. The client also agrees that Light Solution Mobile cannot guarantee the inclusion of any difficult to source, obsolete or deleted titles either requested at the event or previously notified
13 Set up
Where the client requests that Eventive Party Solution set up at an earlier time prior to the actual start of the function, the client acknowledges that a tiered charge may be made for this additional service, and that this service will be subject to availability. In addition to any previously agreed charges, if Eventive Party Solution should arrive at the clients venue at any earlier, pre-arranged time, and are unable to access the venue to set up the equipment or are prevented from doing so by the venue management, then the client shall be charged standing time at the hourly rate discretion of Eventive Party Solution which must be settled in full.
13.1 Eventive Party Solution will not be liable for any refund, in part or whole, where ‘we’ are late accessing the venue and setting up purely because of earlier events over-running, or where ‘we’ are prevented from accessing, setting up or providing our professional services by the venue management. Neither will Eventive Party Solution be obligated to provide an extension to the agreed timescale on a pro-rata basis in these circumstances
13.2 Where the venue does not have its own parking facilities, Eventive Party Solution reserves the right to pass on any additional parking fees for refund by the client. Please note: that in accordance with Health and Safety laws, Eventive Party Solution will refuse to work at venues where illegal or hazardous parking is required in order to unload vehicle. This also applies to general health and safety concerns within the venue such as navigating cluttered or unlit stairways and exits.
13.3 Once our setup is complete and the client decides to change the setup, this will involve breaking down the current setup and re-setting up in the new location. The client agrees to pay the re-setup fee which is 20% of the quoted amount. The re-setup will involve 1 hour break down and 1 hour re-setup (total 2 hours) dependent on where the new location is. This time taken to re-setup equipment will take place during the Eventive Party Solution service time or booked time and will not affect the ending times as agreed upon.
12.5 Should the client request early termination of services then the client will not be liable for a refund for the remainder of the time.
14 Working Space
Where Light Solution is engaged to work alongside a band, (or other entertainer) it is the client’s responsibility to ensure that adequate space exists within the venue for both entertainers to set up their equipment and that separate power outlets exist.
15 Where the event is being held in a marquee, the client will ensure that the work area is dry. Please note: Bad Weather or impending bad weather on the day will not allow Eventive Party Solution to commence entertainment out-doors under any circumstances. Eventive Party Solution accepts no responsibility for damage to electrical equipment if caused as a result of working in inappropriate weather conditions.
In signing the contract, I agree that I have read the Terms and Conditions of hire and acknowledge booking details contained herein are correct.
Name______________________________________ Date_________________________________
Signature____________________________________